Shipping Policy

Last Updated: August 7, 2026

At S.P.C. Wholesale, we take great care in preparing and packaging our products so they arrive safely and securely. Because many of our products are made of stained glass and require special handling, we ask customers to review the following shipping information before placing an order.

Order Processing

Orders are processed and prepared for shipment as quickly as possible. Processing times may vary depending on order size, product availability, and the quantity of stained glass products being prepared.

Wholesale and larger-volume orders may require additional processing time.

Shipping Rates

Shipping costs are calculated and displayed during checkout when applicable. Rates may vary depending on the size and weight of the order, shipping destination, packaging requirements, and selected shipping method.

Delivery Times

Estimated delivery dates or transit times are provided for convenience and are not guaranteed.

Once an order has been transferred to the shipping carrier, delivery may be affected by carrier delays, weather conditions, holidays, or other circumstances outside the reasonable control of S.P.C. Wholesale.

Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before submitting your order. S.P.C. Wholesale is not responsible for delays, additional shipping charges, or undeliverable packages resulting from incorrect or incomplete information provided by the customer.

Fragile Stained Glass Products

Many S.P.C. Wholesale products are made from stained glass and are inherently fragile. We take appropriate precautions when packaging these products for shipment.

Customers should carefully inspect their order and packaging immediately upon delivery.

Damaged Shipments

If an item arrives broken or damaged, please contact S.P.C. Wholesale as soon as possible after receiving the shipment.

To help us evaluate a damage claim, customers may be asked to provide photographs of:

• The damaged product

• The shipping box or container

• The interior packaging

• The shipping label

Please keep the damaged product and all original packaging until the claim has been reviewed.

Approved damage claims may be resolved with a replacement, store credit, or refund depending on product availability and the circumstances of the shipment.

Lost or Delayed Packages

If tracking information indicates that an order has been delayed or potentially lost, customers should contact S.P.C. Wholesale so the situation can be reviewed with the applicable shipping carrier.

S.P.C. Wholesale is not responsible for carrier delays or circumstances outside our reasonable control, but we will make reasonable efforts to assist customers in resolving shipping issues.

Wholesale & Large Orders

Large wholesale orders may require multiple packages or separate shipments. Packages belonging to the same order may arrive at different times.

Additional handling or freight arrangements may be required for particularly large orders.

Shipping Policy Changes

S.P.C. Wholesale reserves the right to update this Shipping Policy as our products, shipping methods, and business operations evolve.

Questions regarding shipping may be submitted to S.P.C. Wholesale through the contact methods provided on our website.